Face to face assessment

Assessments as a conversation
It will be important for the new PIP assessment to avoid the mechanistic and impersonal approach that people have experienced the Work Capability Assessment for Employment and Support Allowance. In response to the DWP Select Committee report the Government said that the assessment ‘is fully intended to be a two-way conversation between the claimant and the health professional’ and ‘will need to be as long as necessary’.

Signposting
The Government also claimed that reassessments could be used to ensure that people were given all the help they could get. In my view an assessment process designed to determine eligibility for a benefit is not well placed to signpost people to other help. There are very few references to this in the recent regulations so we must assume this has justification has now been dropped.

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